Bhutan Information Druk Air Information Bhutan Information Druk Air Flight Information

CHECK IN:
The reporting time is two hours prior to flight departure. All counters are closed 30 minutes prior to the scheduled departure of the flight.

RESERVATION:
For all your travel requirements, please contact YANA Travel.

RECONFIRMATION:
All reservations must be confirmed at least 72 hours before scheduled departure. Failure to reconfirm will result in cancellation of booking without any notice.

VALIDITY:
Ticket issued against full fare is valid for a period of one year, except as otherwise provided in the ticket.

CHANGE IN FARES:
Fares are subject to change without notice. In the event of a passenger commencing journey after the revised tariff becomes effective, the difference between the fare paid and the fare applicable will be collected from the passenger before embarkation.

CANCELLATION AND REFUND:
Refund of the ticket can only be made the issuing office. For conditions for refund, please contact YANA Travel NO REFUND CAN BE MADE AGAINST LOST DOCUMENTS. Passengers are particularly requested to note that tickets are cash value documents and must be physically presented for refund.

NO-SHOW:
There will be a rebooking administration fee of US$ 25 (Two Five) for No-Show passengers wishing to travel at a later date.

VALUABLE ARTICLES:
Currency, precious metals, jewellery, negotiable instruments, securities, personal identification documents and other items of value are best carried with the passenger in the cabin.

FREE BAGGAGE:
Following registered baggage is allowed free of charge:

Unless otherwise stated by the ticketing carrier, the free baggage allowed when traveling under discounted fares shall be the same as that of full fare paying passengers.

HAND BAGGAGE:
To comply with the security regulations, passengers may carry one hand baggage which comprise:

A lady's handbag

An overcoat or a wrap

An umbrella or a walking stick

A small camera and a pair of binoculars

A reasonable amount of reading materials for the flight

For invalid passenger, a fully collapsible invalid wheel chair and/or a pair of crutches. All other items, such as typewriters, briefcases, overnight bags, personal radios, vanity cases, large cameras, etc. will be weighed with other baggage, and will be subject to payment of excess baggage charges if the total weight exceeds the free baggage allowance.

DANGEROUS GOODS:
For safety reasons the following articles are not allowed to be carried in passenger baggage:

Compressed gases (non-inflammable and poisonous)

Corrosives (such as acids, alkalis and wet cell batteries)

Explosives, ammunitions, fireworks and flares.

Flammable liquids and solids (such as lighter and heating fuels, matches and articles which are easily ignited)

Oxidizing material (such as bleaching powder and peroxides)

Poisons

Radioactive materials

Other restricted articles (viz., mercury, magnetized material, offensive or irritating material.

Briefcases or attache cases with installed alarm devices, or incorporative lithium batteries and/pyrotechnic material. Also carriage of dry cell batteries, knives, scissors, sharp instruments, tools, fire alarms, and ammunition, toy replicas are prohibited in the passenger cabin.

Note: Medicinal and toilet articles which are necessary for a passenger during the journey, may be carried in small quantities in the passenger cabin without prior approval.

DRUK AIR IN-FLIGHT SERVICES:
Meals are served after a flight is airborne for reasonable duration:

The timings are:

Breakfast	0700 - 1030 Hours
Lunch	1030 - 1430 Hours
Dinner	1830 - 2130 Hours

On one-hour sector flight, snacks are served. Refreshments and drinks are served throughout the duration of the flight.

IMPORT REGULATIONS:

BHUTAN:
- 200 cigarettes on payment of import duty of 200 %
- Alcoholic beverages up to 1 litre

INDIA:
(Import by non-residents is only permitted if they either enter India for a stay of not less than 24 hours and not more than two months, provided they visit India not more than once a month.)
A person of 17 years and older is allowed:
- 200 cigarettes or 50 cigars or 250 grams of tobacco
- One bottle (0.95 L) of alcoholic liquor
- 2 ounces of perfume and 1 litre of toilet water

NEPAL:
- 100 cigarettes or an equivalent of other tobacco articles
- 1 quart of alcoholic liquor
- A reasonable quantity of perfume for personal use

THAILAND:
Each passenger holding a passport of his/her own, irrespective of age is allowed:
- 200 cigarettes or 250 grams of tobacco or equal weight of cigars
- 1 litre of alcoholic liquor

Updated: November 2008